Case Study

Challenge

The owner of an exterminating company wanted to increase sales and expand his customer base by reaching out to new market areas. He also wanted to better organize his business processes to help with customer reactivation and customer retention.

Solution

Dynamark developed a comprehensive direct mail program that included graphic design services, list acquisition, and mailing services. After purchasing a qualified mailing list for the client, Dynamark designed a postcard and initiated three separate mailings together totaling about 45,000 pieces. To support the regional direct mail program, Dynamark also designed vinyl car graphics. And, to help the client with his organization goals, Dynamark created new customer contracts, invoices, estimates and proposal forms.

Result

The client’s sales increased after each mailing and he was able to meet his goal of increasing his customer base. His car graphics were being noticed around town. In addition, this client was better organized now that he had the proper business forms in place, which helped improve his record keeping, customer reactivation and customer retention.